Auto Dealers –
You are the ultimate entrepreneurs. The backbone of our industry and some would argue, the backbone of this nation. You are genuinely admired & loved, and we at CareGard, want you to know we are with you & here to support you during the increasing uncertainty surrounding the COVID-19 pandemic.
Like the Great Recession of 2008, just as we did then, Americans will survive and then thrive again. And contrary to most, we believe now is the best time ever to service and/or buy a new or used vehicle.
To make sure that happens seamlessly, we at CareGard, have deployed a comprehensive, business continuity plan that includes systems, processes and procedures, along with a “whatever it takes” attitude, to provide you and your customers with best-in-class service.
Proof in point. Over the past 12 months, we have expanded all our systems to be virtual, if needed. All computer and telecommunication systems are cloud based, and these systems are literally “plug and play”. Over the last 15 years, we created the ability, utilizing advanced technology, for our ASE-certified, claim adjusters to successfully work from home. This has allowed us to process all claims, including roadside assistance – 24/7, while answering all calls within a 22-second average time period, by a live adjuster – regardless of any outside circumstance.
In other words, at CareGard, we are ready to meet you where you stand. We are confident in our abilities to exceed all expectations by providing a client experience that is second to none.
President / CEO / Founder